Privacy policy


This privacy policy applies to all persons who use the services of our company. We inform you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to comply exactly with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All your personal data will be processed on this basis.

By using our services and granting consent within the meaning of this declaration, you confirm that you have reached the age of 14 and are in a position to give a permissible consent, or that an effective consent of your legal guardian or your guardian already exists.



Data processing

Your personal data, in particular your master data (name, first name, address, e-mail address, telephone number, date of birth, customer number) as well as language, the data in travel documents (passport number, passport data, date of birth, issuing authority, duration, nationality) and identity documents (identity card, driving licence etc. including issuing authority and duration). Your personal data will not be passed on to third parties.



Our web presence

When you access our website, your access data is automatically collected and stored. This access data may include in particular the page accessed, the files viewed, the date and time of access, the IP address of the user, the data of the computer accessing the website, in particular the browser and the operating system, as well as the data volume and the message of successful access. These access data are used by us for internal statistical purposes in order to guarantee the security of our offer and to optimise the offer. If an illegal action is suspected, the access data will be evaluated to preserve evidence.

By entering your personal data in one of our contact forms, you consent to the transmission, storage and processing of this specific enquiry by us for the duration of the support service. This applies in particular to your enquiries via contact form, chat and e-mails that you send to us. We need this data to process your enquiry and in these cases also store your IP address for purposes of securing evidence. This data will be stored for as long as it is necessary for you or us to answer any supplementary or subsequent questions you may have.




Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser the next time you visit. If you do not wish this, you can set up your browser so that it informs you when cookies are set and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.



Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. „(„Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available at the following link (
Further information can be found at or (general information on Google Analytics and data protection). We would like to point out that on this website Google Analytics was extended by the code „gat._anonymizeIp();“ in order to guarantee an anonymous recording of IP addresses (so-called IP masking).



Google Maps

We use the offer of Google Maps on our website. This enables us to display interactive maps directly on our website and allows you to conveniently use the map function. By using Google Maps, data is transmitted to Google in the USA, including your IP address. You can prevent the transmission of data to Google by deactivating JavaScript in your browser settings. In this case, however, you cannot use Google Maps on our website.

The legal basis for the processing of your data is Art. 6 para. 1 lit. f DS-GVO. Google participates in the EU-US Privacy Shield:

Information about Google: Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA. For more information on Google’s Terms of Use, please visit: More information about Google’s privacy policy: More information about the Google Maps Terms of Use:



Google Web Fonts

Some of our pages use so-called web fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the web fonts you need into its browser cache to display text and fonts correctly. To do this, the browser you are using must connect to Google’s servers. This enables Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at and in Google’s privacy policy:



Google Translate

Google Translate is a service of the company: Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. See or

Google Translate component(s) have been integrated into our website. It is an automatic translation service from Google to display our website in a language of your choice. Since this translation is machine or automated, it is likely that the translation will be incorrect. Even the quality of such a translation cannot be equated with a professional language version of a website. However, this service should be helpful for a rough overview in the language of your choice. Of course, we cannot guarantee the quality or accuracy of the translation and it can also happen that this service cannot reliably translate all elements of a website. We ask for your understanding. If you have any specific questions, please contact us via the contact options on our website (email, contact form, telephone, …). We will be happy to take care of your request personally.

When displaying or calling up the Google Translate component, Google establishes a connection with our website. In this context, Google collects data on the use of Google Translate. The collection, storage or use of data by Google can neither be influenced nor controlled by us. If you do not agree with this process, you have the option of deactivating JavaScript in your browser. In this case, however, you will not be able to use Google Translate on our website. However, deactivating JavaScript may result in an incorrect or incomplete display of our website. Further information can also be found here:



Privacy statement Schladming-Dachstein Tourismusmarketing GmbH

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website:



Storage time

We only process and store your data for as long as is necessary for processing or to comply with legal obligations. Your data will be blocked or deleted once the processing purpose has ceased to apply. If, in addition, legal obligations for storage exist, we block or delete your data at the end of the legal storage periods.


Your rights

You have the following legal rights against us with regard to your personal data:

1) Right to information
You have the right to request confirmation as to whether we process any personal data concerning you. If this is the case, you have the right to obtain information about this personal data and other information, e.g. the processing purposes, the recipients and the planned duration of storage or the criteria for determining the duration.

2) Right to rectification and completion
You have the right to demand the correction of incorrect data without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete data.

3) Right to cancellation („right to be forgotten“)
You have the right to delete the data if processing is not necessary. This is the case, for example, if your data is no longer necessary for the original purposes, if you have withdrawn your declaration of consent under data protection law or if the data has been unlawfully processed.

4) Right to limitation of processing
You have the right to limit the processing, e.g. if you are of the opinion that the personal data is incorrect.

5) Right to data transfer
You have the right to receive your personal data in a structured, common and machine-readable format.

6) Right of objection
You have the right to object to the processing of certain personal data concerning you at any time for reasons arising from your particular situation. In the case of direct marketing, you have the right, as a data subject, to object at any time to the processing of personal data concerning you for the purposes of such advertising, including profiling, in so far as it is linked to such direct marketing.

7) Right to revoke your data protection consent
You can revoke your consent to the processing of your personal data at any time with effect for the future. However, the legality of the processing carried out until the revocation is not affected by this.




You can request information about your personal data stored by us at any time and free of charge. You also have the right of revocation, information, deletion, correction, restriction and transfer of your personal data, unless we are required by law to retain it. Data processing is based on the statutory provisions of § 96 Para. 3 TKG and Art. 6 Para. 1 lit a (consent) and/or f (legitimate interest) of the DSGVO. Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.


Authorities responsible

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna


Contact the responsible person

Responsible for the processing of personal data on this website is:

Appartement Elena
Familie Knauß
Sonnenweg 174
8971 Schladming

Phone: +43 664 / 132 30 50